Version 2026-06-12
Account details (name, email, organisation, role), the operational records you enter (blocks, sprays, tasks, cellar and wine data), usage and device information, and billing details processed by our payment provider. We don't sell your data.
To provide and improve the service, run your compliance and reporting features, send transactional email (verification, resets, invites, billing and alerts), and meet our legal obligations. We handle personal information in line with the Australian Privacy Principles.
We use trusted providers to run Vigneron:
Data is hosted in our provider's region. AU data-residency options can be arranged for enterprise needs — contact us.
We keep your records while your account is active and for a minimum period after closure so you can export them (see the Terms). You can request export or deletion of your personal information.
You can access, correct, export or request deletion of your personal information, and you can complain to us or to the Office of the Australian Information Commissioner.
We use encryption in transit, hashed passwords, per-organisation data isolation, session revocation and audit trails. No system is perfectly secure, but we take protecting your data seriously.
Reach us via the in-app help menu for any privacy question or request.